IT Support for Wellington Retail and Hospitality
When the point-of-sale system or eftpos connection drops during a rush, you lose sales immediately. Retail and hospitality businesses need technology that simply works, a guest WiFi network that is kept separate from payments, and someone to call when it doesn’t. Precedent looks after it for you.
We support shops, cafés, restaurants and multi-site businesses across the region, including Wellington City, the Hutt Valley, Porirua, Kāpiti and Wairarapa.
Systems we work alongside
Point-of-sale systems such as Lightspeed, Shopify POS and Square; eftpos terminals and payment connectivity; online ordering and booking platforms; rostering and payroll apps; Xero; Microsoft 365 or Google Workspace.
Protecting payments
Card payment security standards expect payment devices to be kept away from other network traffic. A separated network design is the simplest way to reduce that risk, and we set it up and document it.
What’s included
- Reliable connectivity: Business-grade internet and a backup connection so payments keep working
- Separate guest WiFi: Guest and staff networks kept apart from point-of-sale and payment devices
- POS and device support: Tills, printers, tablets and kitchen screens kept running
- Multi-site support: Consistent setups across locations, managed remotely
- Security: Protected accounts, updated devices and tested backups
This sits on top of our core managed IT service, tailored to your business.
Business-hours support, Monday to Friday 08:30–17:00, with after-hours cover arranged for managed service clients when you need it.
First step: a network and POS check
We review your connection, WiFi, point-of-sale setup and backups, and give you a prioritised list of fixes.
Common questions
Can you help outside business hours?
Many retail and hospitality businesses trade outside office hours. After-hours cover can be arranged as part of a managed service.
Call 04 282 0045 or send us a message to get started.