IT Support for Wellington Law Firms
Your practice management system holds every matter, document and trust ledger the firm has. When it slows down, fails to sync, or an email account is compromised mid-settlement, the vendor says it’s your network and your IT person says it’s the software. Precedent looks after the whole picture, so there is one team responsible for keeping the firm working.
We support small and mid-sized firms across the Wellington region, from sole practitioners to practices with around 20 lawyers.
Systems we work alongside
Actionstep, LEAP, Clio, OneLaw and Smokeball; older on-premise systems such as Affinity and Infinitylaw; Microsoft 365 and Outlook, Word precedents and templates, PDF tools, dictation, scanning, and LINZ Landonline for property work. We work with your software vendor rather than around them.
Obligations, in plain English
Law firms hold confidential client information and client money. The Privacy Act 2020 requires reasonable safeguards, trust accounting depends on the integrity of your systems, and most fraud against firms starts with a compromised or impersonated email account. We set up and document the controls that reduce those risks.
What’s included
- Practice system support: Hosting, performance, integrations with Outlook and Word, and being the one who calls the vendor for you
- Email and settlement-fraud protection: Multi-factor authentication, mailbox rules monitoring, impersonation protection, and a clear process for verifying changed bank details
- Migrations: Planning and running moves from on-premise systems to cloud practice management, including document and data migration, with trust accounting reconciled before go-live
- Devices and scanning: Laptops, desktops, multifunction printers and scan-to-matter workflows
- Backup and continuity: Backups of documents, email and practice data, tested so you know they restore
- Proactive care: Monitoring, patching and a help desk your staff can call
This sits on top of our core managed IT service, tailored to your practice.
Business-hours support, Monday to Friday 08:30–17:00, with after-hours cover arranged for managed service clients when you need it.
First step: an email and settlement-fraud check
We review how your firm receives, verifies and acts on payment instructions, check your email security settings, and give you a short written list of fixes. It’s a practical starting point, and it shows you how we work.
Common questions
Do you replace our practice management vendor?
No. The vendor supports the application. We look after everything around it: devices, network, email, security, backups and the integrations that tie it together.
We’re thinking about moving to a cloud practice system. Can you help?
Yes. We help you compare options, plan the migration, move documents and data, and make sure staff can work from day one.
Can you support a firm with only a few staff?
Yes. The service is tailored to your size, and small firms often benefit most because nobody in-house owns IT.
Call 04 282 0045 or send us a message to get started.