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Precedent

Precedent IT Services
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IT Support for Wellington Builders, Electricians and Trades

Trade and construction businesses run on phones, tablets and job management apps as much as office computers. When the app won’t sync, quotes stall; when an email account is compromised, a client’s payment can be redirected. Precedent keeps your office and your people in the field connected and secure.

We support builders, electricians, plumbers and other trade businesses across the region, including Wellington City, the Hutt Valley, Porirua, Kāpiti and Wairarapa, and remotely anywhere in New Zealand.

Systems we work alongside

Job management apps such as Fergus, Tradify, simPRO, ServiceM8 and AroFlo; estimating and plan tools such as Buildxact and Bluebeam Revu; project platforms such as Procore; health and safety apps; Xero; phones and tablets in the field; Microsoft 365 or Google Workspace.

Protecting the business

Construction and trade businesses are frequent targets for invoice and payment fraud. We set up the controls that stop most of it.

What’s included

  • Phones and tablets: Devices set up, managed and secured remotely, so a lost phone is a nuisance rather than a data breach
  • Job management systems: Integrations with accounting and email, and help for staff when things don’t sync
  • Office IT: Computers, printers, networks and file storage for the office team
  • Email and payment security: Multi-factor authentication and protection against payment-redirection fraud
  • Backup: Tested backups of quotes, plans, photos and business records

This sits on top of our core managed IT service, tailored to your business.

Business-hours support, Monday to Friday 08:30–17:00, with after-hours cover arranged for managed service clients when you need it.

Where AI can help

  • Job notes by voice: Notes dictated on site turned into tidy job notes, ready for Fergus, Tradify, simPRO or ServiceM8
  • Quotes and variations: Site notes and photos turned into draft quotes and variations for you to check
  • Specs and tenders: Long specifications and tender documents summarised into what matters for your trade
  • Paperwork: First drafts of health and safety plans, method statements and job reports

We set this up with approved tools such as Microsoft 365 Copilot, Gemini, ChatGPT or Claude, keep client information out of public AI tools, and make sure a person checks anything before it goes to a client. More about AI integration.

First step: a device and security check

We review your phones, tablets, email security and backups, and give you a short, prioritised list of fixes.

Common questions

We’re mostly out on site. Do we need managed IT?
Usually yes. Managed devices, secure email and backups matter even more when your team works from phones and vans.

Call 04 282 0045 or send us a message to get started.