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Precedent

Precedent IT Services
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IT Support for Wellington Distribution and Logistics Businesses

When the inventory system or a label printer stops, orders stop leaving the building. Distribution and wholesale businesses depend on a chain of systems that all have to work together: inventory and ERP, courier integrations, scanners, printers and WiFi that reaches every corner of the warehouse. Precedent keeps that chain running.

We support distributors, wholesalers and logistics businesses across the region, including Wellington City, the Hutt Valley, Porirua, Kāpiti and Wairarapa, and remotely anywhere in New Zealand.

Systems we work alongside

Inventory and ERP systems such as Cin7, Unleashed, MYOB Acumatica and Microsoft Dynamics 365 Business Central; shipping platforms such as Starshipit and eShip with courier integrations; Xero; barcode scanners, mobile computers and label printers; EDI links with retail customers; Microsoft 365.

Protecting the business

Supplier and customer invoice fraud is common in trading businesses. We set up the email security and payment-verification processes that stop it.

What’s included

  • Warehouse networks: WiFi designed for racking, cold stores and yards, so scanners stay connected everywhere
  • Scanners and printers: Handheld scanners, mobile computers and label printers set up, kept working and replaced quickly when they fail
  • Business system care: The servers, integrations and connections your inventory and ERP systems rely on, and liaison with your vendors
  • Security: Multi-factor authentication, email protection against invoice fraud, and access that ends when staff leave
  • Backup and continuity: Tested backups and a plan for shipping orders if a system goes down

This sits on top of our core managed IT service, tailored to your business.

Business-hours support, Monday to Friday 08:30–17:00, with after-hours cover arranged for managed service clients when you need it.

Where AI can help

  • Order entry: Purchase orders and order emails read and entered into Cin7, Unleashed or your ERP as drafts for checking
  • Supplier invoices: Invoices and packing slips matched against orders, with mismatches flagged
  • Stock questions: Plain-English answers from your sales and stock data, such as which lines are slowing down
  • Customer updates: Delivery and back-order emails drafted from your shipping data

We set this up with approved tools such as Microsoft 365 Copilot, Gemini, ChatGPT or Claude, keep customer and pricing information out of public AI tools, and make sure a person approves anything that changes an order. More about AI integration.

First step: a warehouse and systems review

We walk the site, test WiFi coverage, review your devices and integrations, and give you a prioritised list of fixes.

Common questions

Can you work around our dispatch times?
Yes. Changes are scheduled outside your busy periods, and urgent problems with dispatch-critical devices are prioritised.

Call 04 282 0045 or send us a message to get started.