Welcome to Precedent
Setting the example in Managed IT services for Wellington and New Zealand businesses.
We're Different
Precedent is a Wellington-based IT services company. We look after businesses on site across the Wellington region, including Wellington City, Hutt Valley, Porirua, Kāpiti and Wairarapa, and remotely throughout New Zealand.
We start by listening. Every business works differently, so we take the time to understand your goals and how your team works, then shape our support around that rather than selling a one-size-fits-all package. Most of our clients choose an ongoing managed service, so their systems are looked after proactively instead of being fixed after they break.
Experienced
Our team has spent decades solving IT problems for organisations of every size, from small offices and community groups to large enterprise environments. We work across Microsoft 365, Google Workspace, networks, security, backup and Linux, so we can recommend what genuinely fits your business. More about us.
Attentive
We don’t tell you what’s right for your business. You tell us, and we listen. Every service plan and quote is tailored to your needs. With a Precedent managed service, we monitor, maintain and secure your systems proactively, so problems are caught early and your team can get on with their work.
IT Services
Who We Help
Managed IT tailored to the specialist software and obligations of your industry. See all industries.
Engagement Process
1 - Requirements
We'll meet with you to discuss your expectations and requirements. Together, we'll define a service plan that meets your specifications and budget, and set some technology goals.
2 - Integration
We integrate selected parts of your IT system with our class-leading technology support systems, enabling us to empower and support you quickly and efficiently, as well as proactively monitoring your IT systems for faults.
3 - Remediation
Focused on achieving your technology goals, we work with you to fix, upgrade, secure, and replace technology to keep your systems fit for purpose and efficient, enabling your staff and business to succeed.
4 - Improvement
Your business doesn't stand still, and neither should your technology capabilities. We'll work with you to continuously refine ongoing requirements, ensuring you stay current and competitive.
Supplementary Services
Talk to us about a managed service
Tell us how your business works and what’s getting in the way. We’ll put together a managed service plan tailored to you. Call 04 282 0045 or send us a message.
Business-hours support, Monday to Friday 08:30–17:00, with after-hours cover arranged for managed service clients when you need it.