Managed IT Services
Managed IT · Wellington and NZ wide
Precedent’s managed IT service is built for Wellington businesses with roughly 5 to 50 staff: big enough that IT problems cost real time and money, but not big enough to need a full-time IT person. Instead of calling someone when things break, you get a team that looks after your systems every day and already knows your setup.
We support businesses on site across the Wellington region, including Wellington City, the Hutt Valley, Porirua, Kāpiti and Wairarapa, and remotely anywhere in New Zealand.
The service
What’s included
- Proactive monitoring and patching: We monitor your computers, servers and network, and keep operating systems and software up to date, so issues are caught before they cause downtime.
- Help desk: Your staff contact us by phone or email and deal with people who know your business and your systems.
- Security: Multi-factor authentication, device protection, email security and sensible access controls, reviewed as your business changes.
- Backup: Backups of your files, email and servers, with regular test restores so you know they work.
- Microsoft 365 and Google Workspace: Accounts, email, file sharing, licensing, and setting up and removing staff as they join and leave.
- Planning: Regular reviews of your IT, a replacement schedule for hardware, and advice on upcoming projects, so there are fewer surprises in your budget.
Tailored to your business
We don’t sell fixed packages. We start by understanding how your business works, which systems you depend on and where the pain points are. From there we agree a service plan that covers what you need and leaves out what you don’t, and we quote on that basis. As your business changes, we adjust the plan with you.
Hours
Business-hours support, Monday to Friday 08:30–17:00, with after-hours cover arranged for managed service clients when you need it.
Ready to talk about a managed service? Call 04 282 0045 or send us a message and we’ll arrange a time to understand your business.